Refund policy

Customer satisfaction is important to us.

Return Window

Items may be returned within 30 days of delivery.

Eligibility for Returns

To qualify for a return:

• Item must be unused and unworn
• Item must be in original packaging
• Proof of purchase is required

Returns that do not meet these requirements may be refused.

Non-Returnable Items

• Final sale items
• Gift cards
• Products damaged through misuse or improper care

How to Request a Return

Please contact us before sending any return:

📧 koa68986@outlook.com

Include:

• Order number
• Reason for return
• Photos if the item is defective, damaged, or incorrect

Returns sent without prior authorization may not be accepted.

Refunds

Once your returned item has been received and inspected:

• Refunds will be issued to the original payment method
• Processing time is typically 5–10 business days
• Original shipping fees are non-refundable unless the error was caused by us